Skip to content
Español
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Marty Villarreal

Marty Villarreal

October 22, 2024

5  out of  5
rating by Marty Villarreal
"Stephanie Trevino was very courteous and attentive to our needs. Pleasure to work with."
We responded:
"Marty, very glad to hear you had a great experience with our office! Thank you for your business and review!"
Profile photo of Justin Alvarez

Justin Alvarez

October 22, 2024

5  out of  5
rating by Justin Alvarez
"Stephanie was able to help my family with everything we needed with our home and auto insurance. Went in expecting to pay near our previous providers rates and left saving more than we expected. Amazing service from beginning to end."
We responded:
"Justin, awesome to hear about your experience in our office! Glad we were able to help you save! Thank you for trusting us with your family needs! "
Profile photo of Randy Williams

Randy Williams

October 1, 2024

5  out of  5
rating by Randy Williams
"Staff very knowledgeable and adaptable."
We responded:
"Randy, thank you for your 5 stars review and kind words!"
Profile photo of May

May

September 30, 2024

5  out of  5
rating by May
"I really like using State Farm insurance for my car. I’ve been using the beacon to get my insurance lower and it went almost $40 down with Safe Driving. I feel like I am really saving with them and they are always here to answer any questions. Priscilla was my agent and she’s always very helpful! Thank You Priscilla 💕"
We responded:
"Hello May, thank you for your review. I'm glad you are seeing the savings with our Drive safe & save program. We appreciate your business & feedback!"
Profile photo of Jennifer Morris

Jennifer Morris

September 30, 2024

5  out of  5
rating by Jennifer Morris
"We've had insurance through Statefarm for years and love it. Their coverage is competitive and their rates are very reasonable and affordable! Priscilla has worked hard to make sure our family has the best coverage for all of our car, home, and life insurance needs! I definitely recommend this company to anyone looking for a great deal on great insurance!"
We responded:
"Hello Jennifer, so glad to hear that you are happy with State farm & appreciate your continued business! Thank you very much. "
Profile photo of Victoria Rosenthal

Victoria Rosenthal

September 30, 2024

5  out of  5
rating by Victoria Rosenthal
"Pricilla has been so helpful since moving to Kerrville. She answers so quickly and is so caring even beyond insurance itself."
We responded:
"Hello Victoria, I'm glad to hear you had a pleasant experience. Welcome to Texas! We appreciate your feedback."
Profile photo of Benjamin Martinez

Benjamin Martinez

September 21, 2024

5  out of  5
rating by Benjamin Martinez
"Sandra was very helpful and was very responsive. if she didn't have the answer she found a way to get it. i would highly recommend!"
We responded:
"Thank you for your business, Mr. Martinez. Glad to hear Sandra was able to help you in an efficient manner. We appreciate you. Please let us know if we can help with anything else! "
Profile photo of Deborah Patterson

Deborah Patterson

September 18, 2024

5  out of  5
rating by Deborah Patterson
"Stephanie Trevino was the ultimate professional in exploring my homeowner's and automobile insurance policy options: courteous, diligent, and kind. Although we could not do business this year I am hoping in the future that we can. Bravo Mr. Hamilton, you have a real gem on your team."
We responded:
"Deborah, we greatly appreciate your kind words and your five-star review! We look forward to working with you in the future!"
Profile photo of Christy Duarte

Christy Duarte

September 6, 2024

5  out of  5
rating by Christy Duarte
"The quote was less than anywhere else I could find. I am continuing to save every month with the drive safe option. Everyone there is super helpful and knowledgeable. Thank you State Farm!"
We responded:
"Hello Christy, thank you for your review. I'm glad you are seeing the savings with our Drive safe & save program. We appreciate your business."
Profile photo of Joseph Hennigan

Joseph Hennigan

September 6, 2024

5  out of  5
rating by Joseph Hennigan
"Justin and his team have helped me in various capacities from primary home and auto to investment property polices. Sandra is fantastic and always on top of her game. I’ve found their rates to be competitive and service second to none."
We responded:
"Thank you for your kind words about Sandra and my team. We're thrilled to hear that you had a positive experience working with them. We will make sure to pass on your appreciation to everyone. If there's anything else we can do for you, please don't hesitate to reach out."
Profile photo of Imelda Robinson

Imelda Robinson

August 28, 2024

5  out of  5
rating by Imelda Robinson
"I have State Farm for many years,and I am happy with company, customer service is amazing. Priscilla Pena has always helped me even when I am out of town. I can always count on her..STATE FARM IS BLESS TO HAVE HER..THANKS."
We responded:
"Imelda, Thank you for taking the time to leave a review & for the kind words. We appreciate your continued business. "
Profile photo of Karen Mosty

Karen Mosty

August 27, 2024

5  out of  5
rating by Karen Mosty
"I requested an online quote from State Farm, after getting a ridiculously inflated policy renewal from my current (now prior) auto insurance company. I got a personal email the next morning from Sandra Ramirez, was able to meet with her that morning, and after a pleasant hour I left with new auto and home policies at less than HALF the price! Sandra's knowledge and professionalism were exceeded only by her genuine care and kindness. I've honestly never had a better insurance experience. Highly, highly recommend this agency!"
We responded:
"Thank you for your wonderful review of Sandra and our business. We're glad we were able to help save you money. We're thrilled to hear that our services have made a positive impact on your finances. If you have any further questions or need assistance with anything else, please don't hesitate to let us know. We're here to help and appreciate your support!"
Profile photo of Elim Morales

Elim Morales

August 24, 2024

5  out of  5
rating by Elim Morales
"Always great customer service."
We responded:
"Elim, Thank you for your review. We appreciate your business. "
Profile photo of Chad Coffey

Chad Coffey

August 21, 2024

5  out of  5
rating by Chad Coffey
"The Hamilton office was just outstanding. I worked with Stephanie in the office and she was very professional and responsive to my questions, concerns and needs. I have never had a better experience. Thank you all."
We responded:
"Chad, glad to learn you enjoyed working with Stephanie! We appreciate your business! Thank you for your post!"
Profile photo of James Kenalty

James Kenalty

August 21, 2024

5  out of  5
rating by James Kenalty
"I was dealing with Sandra on my auto and motorcycle insurance needs. Although they could not be cheaper than my current policy, Sandra took care of my quote in a timely and professional manner. Next time I shop for insurance I will surely call again."
We responded:
"Thank you for taking the time to leave work with Sandra on a quote James. We look forward to helping you with your insurance needs in the future. "
Profile photo of Thomas McKiddie

Thomas McKiddie

August 21, 2024

5  out of  5
rating by Thomas McKiddie
"Outstanding customer service and experience! Sandra Ramirez is knowledgeable, patient and the quintessential professional. Kudos to this agency! If one is need of any and all insurance products, look no further fellow Texans, this is your new agency."
We responded:
"Thank you for your kind words! We strive to provide outstanding customer service, and we're thrilled to hear that we met your expectations. We're here to help with anything you need in the future."
Profile photo of springpt6019

springpt6019

August 8, 2024

5  out of  5
rating by springpt6019
"They were very professional and prompt in responses. Would definitely recommend."
We responded:
"Thank you for your review! We pride ourselves on our promptness and professionalism, and we're happy to hear that it was evident in your experience with us. If you ever need assistance again, don't hesitate to reach out."
Profile photo of Mario

Mario

August 8, 2024

5  out of  5
rating by Mario
"Stephanie Trevino was fantastic to work with! She helped us understand all of our options specific to our needs, was patient with our questions and was able to bundle our home and auto to get us taken care of. HIGHLY recommend working with Stephanie!"
We responded:
"Mario, thank you for trusting us with your services and we are glad you had a great experience with Stephanie! Thank you for your review!"
Profile photo of nayely munoz

nayely munoz

August 7, 2024

5  out of  5
rating by nayely munoz
"Pricilla Peña did a great job helping me get quotes and insurance coverage. Incredible service. Very friendly and professional. Thank you to Justin Hamilton and his team."
We responded:
"Thank you for your review Nayely. We appreciate your business. "
Profile photo of John Duffy

John Duffy

August 7, 2024

5  out of  5
rating by John Duffy
"Customer service is great - Sandra Ramirez did a great job helping me get insurance on my Ford F-150. Prices will this State Farm beats Allstate. I was with Allstate for over 10 years and dropped them because they kept hiking my prices when I have a clean record. Glad I switched to State Farm."
We responded:
"We're thrilled to hear that you had a great experience with our customer service. Providing excellent service is our top priority, and we're always here to assist you whenever you need it. Welcome to State Farm"
Profile photo of Oren Draznin

Oren Draznin

July 30, 2024

5  out of  5
rating by Oren Draznin
"Justin and his team have always gone beyond expectations to get things insured and help get claims handled. Highly recommend."
We responded:
"Oren, thank you for your review. We are glad that everything worked out with your claim and pleased with our assistance. We appreciate your business!"
Profile photo of olga lopezz

olga lopezz

July 12, 2024

5  out of  5
rating by olga lopezz
"Thank you Sandra"
We responded:
"Thank you for your review and for specifically mentioning Sandra! We're glad to hear that she provided excellent service. We'll make sure to pass along your kind words to her. If you have any further questions or need assistance, please don't hesitate to reach out."
Profile photo of Judith Brandt

Judith Brandt

June 27, 2024

5  out of  5
rating by Judith Brandt
"We had an unusual situation and needed an auto policy written right away. We are part-time Texas residents and wanted to purchase a vehicle here. Our insurance agent in our permanent resident state could not insure our Texas vehicle. Sandra Ramirez was able to set us up with a policy the same day and we were able to take delivery of our new vehicle knowing that we were covered by insurance. Sandra was very helpful and easy to work with. Thank you Sandra!"
We responded:
"Thank you for your review! We're thrilled to hear that our same day assistance was helpful and that Sandra provided excellent service. We'll make sure to pass along your kind words to her. If you ever need assistance again, don't hesitate to reach out. We're here to help!"
Profile photo of Ja Fu

Ja Fu

June 19, 2024

5  out of  5
rating by Ja Fu
"Justin and Stephanie have been very professional, courteous and responsive throughout the process"
We responded:
"Thank you for your 5-star review! We appreciate your business! "
Profile photo of Neil Camberg

Neil Camberg

June 15, 2024

5  out of  5
rating by Neil Camberg
"Justin and Stephanie did a great job helping me get quotes and correct coverage. Incredible service. Thanks."
We responded:
"Neil, we appreciate your review! Thank you for trusting our office!"